FAQ

You can browse the site or use our search engine to find your desired products. You can then add them to your shopping bag and click on place order. You let us know your address – you are done.  A Iyanot representative will then deliver your order right to your home or office.

There are BDT 50 delivery fee In of side Dhaka city and BDT 120 delivery anywhere in Bangladesh.

We are serving with next day Delivery Service to Mirpur-1, Badda, Banani, Banasree, Baridhara, Bashundhara RA, Cantonment, DOHS Banani, DOHS Baridhara, DOHS Mohakhali, Dhaka University, Dhanmondi, Eskaton, Farmgate, Gulshan, Kakrail, Kalabagan, Khilgaon, Mirpur, Mohakhali, Moghbazaar, Mohammadpur, Motijheel, Niketon, Nikunja, Pallabi, Paltan, Ramna, Rampura, Tejgaon, Uttara, DOHS Mirpur, Adabor, Shaymoli, Paikpara, Malibag, Gabtoli, Kallyanpur, Agargaon, Wari, Pink City, Uttar Khan, Dakshin Khan. For the rest of the Dhaka city, we are currently delivering same day timeframe only at Mirpur-1 and Uttara.

We deliver from 11 am to 10 pm every day. You can mention your importance we will try to deliver at your requested schedule if possible.

Iyanot representative will call you as soon as they are at your house to let you know about your delivery.

We try our best to source the best quality items for you but if you are dissatisfied, you can always send them back with the delivery person. If you forget to do that, you can call us within 3 days and we will replace the item for free.

No, for any sort of issue, we will update the credit to your Iyanot account. If requested, we will refund through card/ bKash/ mobile recharge.

You may get a refund within ten (5) days on unopened or spoilt packaged products. For perishable products, such as milk, fruits and fresh vegetables, we have a one (1) day return policy. Please contact us at +880-1774-483-536 if you want to return an item.

Our prices are our own but we try our best to offer them to you at or below market prices. Our prices are the same as the local market and we are working hard to get them even lower! If you feel that any product is priced unfairly, please let us know.

We hold our own inventory in 9 of our warehouses, so we rarely run of out stock. However, we will try our best to source what you need. If we cannot find it, we will SMS/call you and let you know what substitutes are available.

Please Immediately call +880-1774-483-536 and let us know the problem.

We accept cash on delivery and we also have Online Credit Card and Online bKash service. Don’t worry, our Iyanot representatives should always carry enough change.

You can always call +880-1774-483-536 or mail us at [email protected]

Shipping Charge

Inside Dhaka Tk 50 Anywhere in BD Tk 120

Free Shipping

Only Mirpur-1 (Condition Apply)

Easy 7 days returns

7 days money back guarantee

100% Secure Payment

Bank/VISA Card/ bKash / Mobile Banking

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